OFF-LABEL
Concept case study / UX flows + hi-fi prototype概念案例 / UX 流程 + 高保真原型
Year
2025
Duration
8 weeks8 周
Overview
OFF-LABEL is a concept for a safety-first exercise prescription experience for people recovering from cancer treatment. I designed three core flows, onboarding, daily execution, and escalation, taking safety and oversight requirements into clear IA, UI states, and a testable hi-fi prototype.OFF-LABEL 是一个面向癌症康复期患者的运动处方概念产品，以安全为第一原则。我设计了引导、每日执行、风险上报三条核心流程，把医疗侧的安全与监管要求，落成清晰的信息架构、界面状态，以及一套可用于测试的高保真原型。
My role
Product / UX Designer产品 / UX 设计师
At a Glance
A safety-first exercise prescription experience for cancer recovery临床级的约束，日常级的体验
What:
A patient-facing app supported by an oversight workflow for onboarding, daily execution, and escalation.患者端的应用，加上一套支撑它的监管工作流。两边合起来才是完整的产品。
Why:
To help patients follow exercise guidance with confidence—by making safety boundaries and “what to do next” unambiguous.患者需要的不是更多动作说明，而是确定性：什么范围内是安全的，越界之后系统会怎么处理。这两件事必须写清楚，不能留给患者自己判断。
How:
Step-based onboarding + a Clear/Caution/Hold safety gate + explicit review/escalation states that show when oversight is involved.分步引导 + Clear／Caution／Hold 三档安全闸门 + 明确的复核与上报状态，让患者随时知道监管介入到了哪一步。
Who benefits:
Patients in recovery who need clear, low-friction guidance.处在康复期、需要明确且低负担指导的患者。
Discovery
Understanding the barriers to safe daily exercise真正的阻力在哪里
Framing
I spoke with people recovering from cancer treatment. Three things kept surfacing, and each one pointed straight at a design decision.我访谈了正在从癌症治疗中恢复的人。有三件事反复出现，每一件都直接指向一个设计决定。
Design
Creating OFF-LABEL从安全要求到可用的流程
Sitemap
Patients can do the work, but they shouldn’t carry the risk alone. So I turned those needs into a structure built around oversight, organized into mental spaces a patient could navigate even under stress.患者可以自己完成训练，但风险不该由他独自承担。所以这套结构是围绕监管建立的，并按患者在紧张状态下也能辨认的心理分区来组织。
Flow 01: Trial Onboarding
Onboarding had to reduce intimidation, not pile on information. A low-density primer, one screen at a time with a single Continue, sets expectations before a light six-step setup that keeps inputs small and decisions clear.引导要做的是降低压迫感，不是堆信息。低密度的前置说明，一屏一件事，只有一个「继续」，先把预期建立起来；随后是六步轻量设置，每一步输入都很少，选择也很明确。
Flow 02: Daily Prescription Execution
The daily flow stays calm and task-first: a clear “today” entry, lightweight guidance while you move, simple logging. When something feels off, it prioritizes clarity over motivation, helping you pause, adjust, or reach support without guessing.每日流程保持平静、以任务为先：明确的「今天」入口，运动过程中的轻量提示，简单的记录。一旦感觉不对，它选择给出清晰指引而不是加油鼓劲，帮你暂停、调整，或者直接找到支持，不用自己猜。
Flow 03: Escalation
When something’s off, the next step shouldn’t send you hunting. From the daily flow, an overlay card appears in place: symptom reports route to Oversight, device issues to the Data Link Monitor. You capture what matters and see what happens next, without breaking the flow.出问题的时候，下一步不该让人到处找。浮层卡片直接在当前位置弹出：症状上报走 Oversight，设备问题走 Data Link Monitor。记录下要紧的信息，同时看到接下来会发生什么，整个过程不打断原来的流程。
Delivery
Introducing OFF-LABEL这就是 OFF-LABEL
MATCH & ENROLL
Find the right protocol, fast找对方案，快速入组
EXECUTE
Today is one screen当天任务，一屏看完
RECORD
Capture evidence without breaking life记录留下，生活不停
GOVERN
Oversight is part of the product监管内建，不在别处
Reflection
Key Learnings
What did I learn?
The hardest part was making a clinical-heavy experience feel calm and doable for a patient.最难的部分不是把安全规则写清楚，而是让患者在紧张的时候还愿意照着做。
“Good structure” wasn’t enough. Patients need to stay oriented under stress: what matters today, what’s safe, what to do when something feels off. The work was less about adding features, more about reducing ambiguity.「结构合理」并不够。患者需要在紧张状态下始终知道自己在哪：今天要做什么、哪些是安全的、不舒服的时候该怎么办。这项工作更多是在消除模糊，而不是增加功能。
If I took this further如果继续往下做
I’d run a small pilot to stress-test comprehension and handoffs: can patients navigate, onboard, and follow the daily flow without confusion, and do symptom and device issues reach the right support path?我会做一次小规模试点，压测理解度和交接：患者能不能在没有困惑的情况下完成导航、引导和每日流程；症状和设备问题能不能准确到达对应的支持路径。